E-commerce Customer Support AI Agent

The customer support AI Agent
for infinite growth

Supercharge your team with an AI Assistant that does the heavy lifting. Employees only have to check and send drafts - it's that easy.

Save 50% and grow without hiring

Trained for E-commerce stores with Shopify

New Ticket

When will my order be delivered?

Fetching rules and knowledge

51% faster support

50+

Integrations

Shopify
Zendesk
Trengo
Gorgias

Trusted by 50+ leading E-commerce stores

Plnktn
Mywheels
Kookgigant
Dutchies
Sous
Fatbikes

See Swift in action

Resolve tickets at the speed of light

Handle more tickets and improve support without increasing headcount - no compromises.

Ready to use AI Agents to 10x your support team?

51%

Faster time to ticket closed

23%

Higher customer satisfaction

New Ticket

Is the black variant still in stock?

New Ticket

How long does shipping take?

New Ticket

What's the return policy?

Supercharge Customer Support

The most advanced customer support AI

Resolve tickets in the blink of an eye. Swift writes perfect draft replies and conversation summaries in your style, based on your business processes.

Plnktn testimonial

plnktn

"Swift maakt onze klantenservice een stuk sneller, zonder persoonlijkheid te verliezen."

How it Works

Let's supercharge your customer support.
Here's how.

Connect to your systems
01

Connect to your systems

Seamlessly integrate Swift with your E-commerce and ticketing systems.

Adjust tone and language
02

Adjust tone and language

Customize Swift's communication style to match your brand's voice in any language.

Train like an employee
03

Train like an employee

Use our training center to teach Swift about your processes and policies.

Features for the best AI Assistant

Scale your best customer support employee

Your best employees are in charge of the AI - make them 50% more efficiënt without losing the human touch.

No need to change tools

Swift works in any ticketing system - set up in 5 minutes.

Understands your business

Swift learns from old tickets, website and your processes.

Your tone & style

Swift sounds exactly like your colleagues - in any language.

Stay in control

Swift writes drafts that only support employees can send.

50+ Seamless integrations

No-code integrations with your existing tools and data sources to maximize the AI's potential.

zendesk
trengo
gorgias
freshdesk
front
missive
shopify
woocommerce
picqr
monta
notion
sendcloud
firmhouse
circuit
slack
dhl
ups
postnl

Internal APIs

Want a custom integration?

Resolving 5000+ tickets a day

What our customers say

plnktn

Save 42%

Use Trengo

Swift maakt onze klantenservice een stuk sneller, zonder persoonlijkheid te verliezen.

plnktn

Iris Valize

Customer Support Lead, PLNKTN

sitright

Save 56%

Use Zendesk

In de eerste helft 2024 zijn we 280% gegroeid zonder de klantenservice op te hoeven schalen.

sitright

Cas

Customer Support, SitRight

dutchies

Save 63%

Use Gorgias

Met Swift kunnen we klanten veel sneller helpen, zo kunnen medewerkers zich focussen op lastige vragen

dutchies

Anne de Korte

Owner, Dutchies

slack testimonial Swift 1slack testimonial Swift 2

We'll invite you to a private slack channel, where we offer 24/7 assistance.

Questions Answered

Frequently Asked Questions

Can't wait to get started?

The future of customer support starts here.

Setup within 5 minutes

Resolve tickets 51% faster

Drafts in your style

Works in any language

A Letter from the Founders

We are quite possibly experiencing the biggest tech revolution ever.

AI Agents can already save E-commerce companies more than 50% on customer support while simultaneously increasing service quality in multiple languages. We are seeing higher customer satisfaction and even more sales accross a broad range of stores.

One year ago, these numbers would be extremely unrealistic.

You can now double your business without needing to hire exta employees or sacrificing control. It is absolutely crazy, but reality.

Niek Hogenboom & Titus Ex, Founders Swift

Logo

Swift

Resolve tickets faster with AI

niek@getswift.ai

Singel 126, 1015 AE Amsterdam

© 2024 Swift B.V. All rights reserved.